microdoseoffice
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Terms of service

Last revised 2026-09-05

1. The service and who provides it

microdoseoffice is a web application for festival and event organisations, available at https://www.microdoseoffice.com (the “service”). It is provided by Revolt NV, with its registered office at Brechtsebaan 30, 2900 Schoten, Belgium, enterprise number 0541.517.346, VAT number BE 0541.517.346 (“we”, “us”). These terms apply to every organisation that uses the service (the “customer”) and to everyone who signs in to it.

2. Organisations, accounts and access

  • Each customer is an organisation with its own workspace. Organisations are set up on the platform by us; there is no self-service registration.
  • An organisation’s administrators invite its members and decide which modules each member can use and in which role. Artists invited into the artist portal see only their own bookings.
  • You are responsible for keeping your sign-in credentials to yourself and for what is done under your account. Sign-in, sessions and invitations are handled by our identity provider, Clerk.

3. Your organisation’s data

The data an organisation records in its workspace belongs to that organisation. We process it to provide the service, as described in the privacy policy. In the Booking module, deleted records are marked as deleted and kept for a limited time so that they can be restored from the organisation’s audit log; the other modules do not offer a restore. What happens to the data when the agreement ends is in section 8.

4. Acceptable use

You may use the service only for your organisation’s own business, within the access you were granted. You may not attempt to reach another organisation’s data, to circumvent access controls or rate limits, or to use the service to send unlawful or unsolicited communications.

5. Google Calendar integration

Connecting a Google account is optional and is done by you, with Google’s consent screen. If you connect one, you accept that:

  • the service writes booking events into the one calendar you choose and keeps them in line with the booking record — the booking in the service is the source of truth, so a change you make to such an event in Google Calendar is overwritten at the next sync;
  • changing the target calendar affects new events only; events already written stay in the calendar they were written to;
  • for booking staff, every booking of the organisation is written to their own calendar unless they switch that off; artists receive only their own bookings;
  • disconnecting removes the events the service created, revokes the token at Google and deletes the stored connection, as set out in section 5.6 of the privacy policy; events cannot be removed if the token is no longer valid.

Our use of information received from Google APIs is governed by the privacy policy and adheres to the Google API Services User Data Policy, including its Limited Use requirements.

6. Term, billing and cancellation

The commercial term, the fees and the billing period are set out in the offer, order form or separate agreement signed with the customer. Where such a document says something different from this section, the document takes priority. Where it says nothing, the following applies:

  • a monthly subscription can be cancelled by either party with 30 days’ notice;
  • an annual subscription can be cancelled by either party until 30 days before its renewal date, and then runs until the end of the paid period;
  • periods already paid for are not refunded pro rata;
  • if a party commits a material breach of these terms or of the customer agreement, the other party may terminate if the breach is not remedied within 14 days of a written notice describing it.

7. Suspension

We may suspend an organisation’s or a user’s access immediately, without prior notice, in case of fraud, illegal use of the service, or a serious security risk to the service, to other customers or to the data we hold. We tell the customer why as soon as we reasonably can, and we lift the suspension as soon as the reason for it is gone.

8. What happens to the data when the agreement ends

When the agreement ends, for whatever reason, access ends with it: the organisation is removed from our identity provider, every membership and pending invitation ends at that moment, and the workspace can no longer be opened by anyone.

  • Export. During the 30 days after termination the customer may ask us for an export of its organisation’s data, and we provide it.
  • Retention and deletion. The organisation’s data is not erased when the agreement ends: it remains stored, marked as belonging to a deleted organisation and inaccessible to any user, until it is deleted. We do not currently delete it on a fixed schedule. We delete or anonymise it when the customer asks us to, or at our own initiative once we no longer have a reason to keep it, and we say so in the privacy policy before introducing a fixed schedule.
  • Backups. Once data has been deleted, remaining backup copies held by our database provider expire through its normal backup cycle, no later than 90 days afterwards.
  • Records we must keep. Invoices, payment records and the evidence we are required to keep are retained only where and for as long as Belgian law requires.

9. Liability

To the extent permitted by law, we are liable only for proven direct damage caused by a contractual fault attributable to us.

Our total liability per contract year is limited to the amount the customer paid, or owed, for the service during the 12 months preceding the event that caused the damage.

To the extent the law allows that exclusion, we are not liable for indirect damage, consequential damage, loss of profit or loss of business opportunities.

None of these limitations applies to fraud, intentional fault, gross negligence, or any other liability that mandatory law does not allow the parties to limit or exclude. Where mandatory law grants you rights that these terms cannot restrict, those rights prevail.

10. Changes to the service and to these terms

The service is developed continuously; screens and modules change and new modules are added. When these terms change, the revision date at the top changes with them, and a change that reduces the customer’s rights takes effect for an existing customer only at the next renewal, unless the customer agrees to it earlier.

11. Governing law and competent courts

These terms, and every agreement to which they apply, are governed by Belgian law. Any dispute that cannot be settled amicably is brought before the courts of the judicial district of Antwerp, Antwerp division, subject to any mandatory statutory jurisdiction rules.

12. Contact

Questions about these terms go to arne@revolt.be.